Health & safety

GENERAL HEALTH + SAFETY INITIATIVES

  • A dedicated Street Host welcomes each guest before entry to ensure proper capacity and social distancing.
  • Access is only available via a street-level, private elevator, further helping monitor and control proper capacity restrictions.
  • OpenTable Reservation Waitlist is available to allow guests to get in line remotely before they arrive.
  • Elevator capacity is limited to a maximum of 4 guests from the same party.
  • Face masks are required by staff and guests when not seated at the table.
  • Social distancing requirements observed for both staff and our guests.
  • Touchless hand sanitizing stations are readily available.
  • Touchless menus delivered via QR codes using a mobile device.
  • Tables and seats are sanitized after each use.
  • Staff educated on the latest CDC and government-mandated guidelines and trained on all recommended safety measures.
  • Staff symptom screenings and temperature checks are completed before each shift.

ZANZIBAR HEALTH + SAFETY INITIATIVES

  • Reservations are preferred via Opentable to help monitor and accommodate safe distancing requirements and capacities.
  • A Rooftop Host manages and monitors Zanzibar capacities through OpenTable, constantly updating as new guests arrive and departing guests leave, ensuring we never go over capacity and only allow patrons up the elevator when capacity and distancing allows.
  • All parties are seated at a safe social distance from other guests and directed by our Rooftop Host.

POOL HEALTH + SAFETY INITIATIVES

  • A dedicated Pool Monitor is on staff at all times to frequently sanitize high-touch areas, sanitize chairs between use and ensure all sanitizer stations are fully stocked and operational at all times.
  • Reservations are required via ResortPass to help monitor and accommodate safe distancing requirements and capacities.
  • The pool deck is set the night before based on ResortPass reservations to optimize distancing and ensure a safe and enjoyable experience.
  • Dedicated weekend security on-site to ensure all guests are following city ordinances and to maintain capacities.